Right of Free Resolution
The consumer has the right to freely terminate this contract within 14 calendar days without giving any reason.
The period for exercising the right of free withdrawal expires 14 days from the day after the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
In order to exercise your right of free resolution, you must communicate to us, for Art360, your decision to terminate this contract by means of an unequivocal statement, by letter sent by mail, fax, e-mail or the form below, which must be preceded by contact with the company, made available on the site, indicating for this purpose the order number, the description or reference of the product(s) to be returned and the intended form of reimbursement of the amount paid.
If you use the form, we will send you by the most expedient means an acknowledgement of receipt of the withdrawal request.
In order for the withdrawal period to be respected, it is sufficient that your communication concerning the exercise of the right of withdrawal is sent before the expiration of the withdrawal period.
Effects of Free Resolution
In case of termination of this contract, you will be refunded all payments made, including delivery costs, with the exception of the costs of delivery:
a) of the delivery costs in case you choose a shipping method other than the least expensive normal shipping method made available by us;
b) the costs of returning the order as a result of this exercise of the right of withdrawal. The refund will be made without undue delay and in any case within 14 days of receipt of the return in our warehouses. We carry out such refunds using the same means of payment as you used for the initial transaction, unless you expressly agree otherwise; in any case, you incur no costs as a result of such refund.